
Questions about Photojenec, privacy, or ads — reach us here.
For faster help, mention your browser, a short description of the issue, and whether it involves printing, templates, or PDF export. Do not send ID photos or other sensitive images by email unless we ask for a non-identifying screenshot of the UI.
Privacy, cookie consent, and Google AdSense questions can go to support@photojenec.com. You can also manage cookies anytime via Cookie settings, and read our Privacy Policy and Terms of Use.
We aim to reply within a few business days. Photojenec is a local-first tool—most photo and template data stays on your device, so we usually cannot look up a specific project from our side.